Having their thoughts and ideas constantly repeated back at them can help the speaker deliver a clearer and more concise message by forcing them to think and communicate to the best of their abilities. It helps the speaker deliver a clear message. Also, their understanding of the message is constantly tested as the listener repeats the speaker's ideas. Reflective listening helps the listener stay focused by forcing them to be alert throughout the conversation. Their mind tends to switch to other thoughts and this can make communication ineffective. Some people find it difficult to stay silent and focus while someone else is speaking. It helps the listener understand the message. The main reasons why reflective listening is important are: Related: How to Be a Good Listener Why is reflective listening important? This helps you stay focused on the rest of the message and it shows the speaker that you are paying attention. Mirroring: It is a shorter and simpler technique of reflective listening and it implies repeating the key parts of the message, word for word. This is usually an effective way for both you and the listener to see if you properly understood the message. Paraphrasing: it involves listening to the speaker and using your own words to reflect what they said. There are two main techniques used for reflective listening. Responding to their message by reproducing their own thoughts and feelings, as they expressed them through their voice, tone, posture and gestures The main elements of reflective listening are:įocusing on what the other person has to say and trying to understand what they are trying to communicate through words, tone of voice and non-verbal cues As opposed to most conversation techniques, which typically require the listener to provide a response to the speaker's message, reflective listening requires the speaker to be able to reflect the speaker's ideas and feelings as accurately as possible. Reflective listening is a communication technique in which the listener tries to understand the speaker's idea and then communicates it back to them to confirm it was understood correctly. In this article, we discuss what reflective listening is, why it's important, what the steps are for achieving it and also provide concrete examples. Reflective listening is therefore a valuable skill, but it requires practice. Regardless of your professional context, practicing reflective listening can have a significant impact on your ability to understand other people's messages and ideas. Reflective listening can improve communication by increasing the listener's understanding of what the other person has to say.
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